Investment Range: 25K to 30L
Deliver commitments consistently to our customers through outstanding people working together, a network engineered for accuracy & leading the market in quality & profitability
To be the most preferred Express Logistic & Courier company in India
Our People:- We create an atmosphere of mutual support. respect &collaboration
Customer:- We committed high quality service delivery reliable ,timely ,responsive & proactive in meeting our customers needs & ensuring a positive customerexperience.
Integrity:– We are open & honest in all our dealings & maintain the highestintegrity at all time.
Keeping Promises: we honor our commitments to all ourcustomers.
Process discipline: We define, follow & improve process rigorously to enhance efficiency & effectivenessof service to customers & businessperformance.
Dedicated customer servicecenter. Dedicated business account manager. Integrated Frontline sales support team. Online tracking of consignments Strong interface for account management & operations.One stop solution offering a comprehensive range of domestic logistic services
At BCC we give highest priority to customers shipment & its handling. Thuswehave taken some preventive measurement at all our HUB locations suchas:-MHE based loadhandling.Damage prevention training on every month at all HUBs & Master locationsto make faster.load movement.We believe “better handling at loading & unloadingtime”
Claim are handled from a centralized team based out of BCCHO.Claims in BCC system is alerted by destination operation though internalcodes.All claims are registered though a mail/ intimation received from operation or customer. Claims are then investigated by the central team fromHO.Based on investigation internal corrective actions & improvements plans are implemented. Documents pertaining to processing of claim invoice copy, claim letter etc arecollected.COF is issued with in 21 days or as per agreed terms with the customer after receiving theclaimdocuments.
- A wide reach of network serving over 200+ locations & over 1750+ pin codesacrossIndia over Through 12 Major operationaldepots
- Self managed network resulting in uniformity of processing & policies, Consistencyofservice performance across all parts of thenetwork.
- Online track & trace system.
- Advance & user friendly website IT solutions : Enabling you to create connect.
- Instant SMS based information of booking & deliveryconfirmation.
- Vertical Expertise with strong account management :-Vertical supply chain solutions based expertise supported by strong key account managementprocess.
- Highly Skilled & trained manpower :-Providing seamless world class express distribution solution.
- Dedicated customer service to ensure that your business requirement are met & fulfilled on time.
A strong road express organist ion with more than 200franchiseesManager having MNC & industry experience from reputedorganizationsStrong IT Capabilities, a team with lets doapproach.